americas.capillarytech.comOmnichannel Consumer Engagement, Loyalty, Commerce

Platform Capillary acquires US-based Brierley+Partners Read moreCapillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report Read moreProducts Capillary Loyalty+ Engagement-Based Experiential Loyalty Platform Powered By Actionable AI Capillary CDP+ Data-Driven & Cloud-Based Advanced Consumer Data Platform Powered By Actionable AI Capillary Engage+ Connected Engagement Connected Customers Connected Experience Actionable AI Enabled Capillary Insights+ Predictive Analytics Prescriptive Recommendations Making Data Truly Actionable Actionable AI Enabled Capillary Rewards+ Reward Customers with Compelling Offers Using Intelligence And Automation Actionable AI Enabled Industries CPG/ FMCG Improve repeat sales and build strong relationships with distributing partners and customers Conglomerates Bring operational efficiency across large conglomerates with multiple brands and labels as part of one unified exercise to deliver better Fuel Retail Integrated solutions, Fuel Retail specific. Unify fuel and non-fuel retail business streams Hospitality Automate, personalize and accelerate incremental value for your customer and gain higher yield Airline An ecosystem with robust CDP, advanced data segmentation and a loyalty program built exclusively for Airline Retail Boost profitability while building efficiency with Capillary retail solutions Apparel & Fashion I F&B and QSR I Hypermarkets I CD & IT I Luxury & Jewellery I Health & Beauty Partners Partnerships Leverage Capillary’s Partners Suite to build and deliver better Technology Integrations An ecosystem of extensive technology integrations for your success Customers Consulting Brierley + Partners Capillary’s expert consultancy arm to design or redesign world-class loyalty programs BLQ (Brierley Loyalty Quotient) What’s your loyalty quotient? Take the BLQ test to figure out Digital Services Downstream digital services – strategy, experience design & software development Fast Track Consulting Offering for quick and affordable insights you might be missing in your loyalty initiativesLeadership Team 100+ years of cumulative loyalty experience Careers (Asia) Job openings for APAC, SEA & MEA Careers (USA) Job Openings for the USA & EU News Catch the latest at Capillary! Investors Capillary is backed by some of the best marquee investors across the globe Analyst Recognitions Recognitions from the likes of Gartner, Forrester & more Contact Us Resources Blog Tips, resources, and news to improve your loyalty and consumer engagement programs Events Participate in Capillary events and webinars to network with the best in loyalty Academy Each course is designed to turbo-charge your ability to take advantage of our Loyalty Management solutions Whitepapers Get detailed insights and industry analysis through Capillary’s whitepapers Masterclass Insightful masterclasses by industry experts and leading CXOs from enterprise brands Technology Blog The latest in AI & engineering from the technology team at Capillary English Bahasa HomeBuilt for Digital Transformation and Business Growth through Customer Loyalty Engagement-Based Experiential Loyalty Platform Powered by Actionable AI Capillary Named a Leader The Forrester Wave™ Loyalty Technology Solutions, Q1 2023 Report Download ReportWelcome To The World Of Generative Loyalty GenAI Powered Customer Loyalty Learn MoreBuilt for Digital Transformation and Business Growth through Customer Loyalty Engagement-Based Experiential Loyalty Platform Powered by Actionable AI Capillary Named a Leader The Forrester Wave™ Loyalty Technology Solutions, Q1 2023 Report Download ReportWelcome To The World Of Generative Loyalty GenAI Powered Customer Loyalty Learn MoreBuilt for Digital Transformation and Business Growth through Customer Loyalty Engagement-Based Experiential Loyalty Platform Powered by Actionable AI Capillary Named a Leader The Forrester Wave™ Loyalty Technology Solutions, Q1 2023 Report Download ReportWelcome To The World Of Generative Loyalty GenAI Powered Customer Loyalty Learn More CAPILLARY HIGHLIGHTS Pioneers of Managed SaaS Best-in-class loyalty technology platform with expert services 1 Bn + Consumers 400 + Brands 500 + Loyalty Programs 600Bn + Points Transacted 20% Increase in Sales 60% Improved Customer Retention 50% Increased Customer SatisfactionAI POWERED PLATFORM Generate Loyalty That Results Into Revenue Capillary Loyalty+ Increase Customer Retention Encourage repeat business, and boost your customer relationships with personalized loyalty programsLearn More about Loyalty+ Learn More about Loyalty+ Capillary Engage+ Personalized Omnichannel Communication Build relationships at every interaction and hyper-personalize your customer engagementLearn More about Engage+ Learn More about Engage+ Capillary Insights+ Advanced Reporting Analytics Drive profitable loyalty programs through platform-generated reports and insightsLearn More about Insights+ Learn More about Insights+ Capillary CDP+ Consumer Data Platform Increase program efficiency at scale through a robust member data platformLearn More about CDP+ Learn More about CDP+ Capillary Rewards+ Extensive Rewards Network Identify, source, and catalog thousands of intelligence-based offers to delight customersLearn More about Rewards+ Learn More about Rewards+ MANAGED SAAS SOLUTIONS Industry Expertise Market leaders across verticals choose the Capillary Platform Capillary Technologies is a managed SaaS solution for enterprises across verticals. From the USA to Europe to SEA to the Middle East, we support various industries across regions. Capillary powers 500+ loyalty programs in 30+ countries in more than 10 industry verticals.Aviation Designed to delight travelers - casual, business and avid. We help you understand, reward, motivate and deliver relevant engagement across the traveler’s lifecycle. Know MoreFuel Retail Create customer choice today while preparing for a dynamic fuel retail future with a well-defined customer loyalty program designed explicitly for fuel retail. Know MoreCPG Take your sales goals to the next level with effective sales and customer management, ready-to-use actionable data, channel growth insights and complete control to scale. Know MoreGroups & Conglomerates Bring operational efficiency across large conglomerates with multiple brands and labels as part of one unified exercise to deliver better. Know MoreHospitality Attract your best guests, know them better and deliver the best experience that can increase the frequency and stay memorable with solutions built for hospitality. Know MoreRetail Enhance your retail engagement with a seamless omnichannel loyalty program. Create value accurately for your customers while incentivizing sales. Know MoreFood & Beverage Create brand choice, build stickiness and engage with your unique community so you consistently deliver to the customers who love and follow you most. Know More Learn More RECOGNITION & AWARDS Impacting the world through the power of innovationCapillary named a Leader in Forrester’s Wave Report for Loyalty Capillary scored 4.12/5 in the Current Offering category, which is the highest among any solution provider in the evaluation and we believe that this is what truly sets us apart. Download ReportDownload Report By Maria Chien, Jay McBain with Sarah Morana, Madison BakalarCapillary named a Strong Performer in Forrester’s CCMH Wave Cross-Channel Marketing Hubs are defined as enterprise marketing technology that supports customer data management, analytics, segmentation, and workflow tools for designing, executing, and measuring marketing engagement across digital and offline channels. Read MoreProud to be a Leader in Forrester’s Channel Incentive Management” report We’re proud to be a Leader in Forrester’s Channel Incentive Management” report which helps channel professionals select the right platform for their needs. Read MoreTop 10 CCCM Providers in APAC Capillary’s enterprise marketing technology has found a...